Frequently Called Numbers
- Operator (314) 768-8000
For patient information, hospital departments
- Fax (314) 768-8011
- Public Relations (314) 768-8807
For community benefits and media inquiries
E-mail
- Medical Records (314) 768-8133
For questions about your health information
- Scheduling (314) 768-8353
To schedule an appointment
- Physician Directory 1 (866) SSM-DOCS
To find an SSM Health Care physician
Complaints/Concerns/Compliments/Suggestions:
Quality Management Department
St. Mary's Health Center
6420 Clayton Road
St. Louis, MO 63117
(314) 768-8000
Billing Concerns/Complaints:
SSM Central Business Office
Customer Service Department
1015 Corporate Square Drive
St. Louis, MO 63132
(314) 989-3000
Further Contacts for Hospital Concerns/Complaints:
Joint Commission on Accreditation of Healthcare Organizations
Joint commission Office of Quality Monitoring
1 Renaissance Boulevard
Oakbrook Terrace, IL 60181
1-800-994-6610 or e-mail: complaint@jointcommission.org
Missouri Department of Health
1617 Southridge Drive
P.O. Box 570
Jefferson City, MO 65102
1-573-751-6303
Center for Medicare/Medicaid Services
via Primaris Quality Improvement Organization
200 North Keene
Columbia, MO 65201
1-800-735-6676
Our President:
William M. Jennings, President
St. Mary's Health Center
6420 Clayton Road
St. Louis, MO 63117
(314) 768-8075